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About the courses

The Health Communication Training Series (HCTS), developed by the UT Austin Center for Health Communication (CHC), is a contemporary continuing education opportunity for current and aspiring health care and health communication professionals. The video series program consists of engaging, online, and self-paced courses on various topics that revolve around health communication.

TEPHI has partnered with the CHC to develop a selection of HCTS courses that support communication best practices and provide tools for public health professionals, health care workers, and community leaders to be better prepared against future infectious disease outbreaks. TEPHI HCTS courses are free, with CNE/CME ethics credits available for some courses.

About the UT Austin Center for Health Communication

The UT Austin Center for Health Communication is a joint academic center of both the Moody College of Communication and Dell Medical School, bringing diverse areas of expertise together to lead the creation of evidence-based health communication research, education, and practice. The Center’s interdisciplinary group of scholars and practitioners embraces opportunities to use communication to improve the health of all people. For a full listing of all HCTS courses, visit


Pandemic Preparedness Communication

"Pandemic Preparedness Communication" covers the fundamental aspects of communication for pandemic preparedness and response at an organizational level. In this course, we go over the preparedness plans to put in place before a pandemic, discuss best practices for communication during a pandemic, and finally, highlight the importance of synthesizing lessons learned after a pandemic.

Pandemic Preparedness Communication

Dealing with Conflicting Health Information

"Dealing with Conflicting Health Information" explores various types of conflicting information someone may encounter, from the mostly harmless to the intentionally deceptive, and teaches methods to start civil conversations about misunderstood health topics.

  • 0.75 CNE/CME Credit.
Dealing with Conflicting Health Information

Strategies to Support Team Well-Being

This course will equip participants with rapid, in-the-moment tools and frameworks to debrief stressful situations with individuals or teams, promoting well-being and enhancing team performance. Participants will consider systems-based interventions that may address upstream drivers of well-being and practice applying communication techniques and planning frameworks to case-based scenarios. Skills learned in this class will apply to routine work, as well as crisis public health and clinical scenarios.

  • CME/CNE credit will be available.
Strategies to Support Team Wellbeing